ALTAMONTE SPRINGS, Fla. (WFTV) — An Altamonte Springs man claims someone raided his bank account & stole over $30,000.
He thought the bank would cover his fraud losses but when it rejected his claim, he called Action 9.
“Then I look at my statement and say, ‘What the hell is this?’” Miguel Cruz said.
Cruz had checked his bank statement for the first time in months. He is 81 years old & was in & out of the hospital, on dialysis.
He claims $33,000 was drained from his BB&T checking account.
“My money’s gone. I get stressed. I get loco,” Cruz said.
He reviewed the most recent bank statements & found over 180 Amazon charges he says he never made.
Cruz’s son-in-law, Carlos Garcia, said he found charges as high as $1,400, “He doesn’t have an Amazon account. He doesn’t have wi-fi. He doesn’t have a smartphone.”
“This is the definition of fraud. He didn’t make these charges,” Garcia said.
Cruz filed fraud reports with the Seminole County Sheriff’s office, the Florida Attorney General & federal bank regulators.
Cruz said he can’t accept the response he received from BB&T. The bank said he would not be reimbursed for his $33,000 loss because it should have been reported at once & he missed a 60-day deadline.
“The money was there to survive, pay bills, power, cable, food,” Cruz said.
Action 9 contacted BB&T managers who said the bank is reviewing his complaint.
“Have to find out how to get my money back,” Cruz said.
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